Understanding Workspaces and Events

How workspace roles and event assignments work, how Owners and Admins manage access, and what happens when access changes.

Last updated

CueKit organizes everything around two ideas: your workspace and the events inside it.

What a workspace is

A workspace is your team's home in CueKit. It holds your events and team members in one place. If you run more than one brand or client portfolio, you can belong to more than one workspace and switch between them from the workspace switcher in the sidebar.

Workspace roles and event access

Your workspace role decides what you can do. Event assignments decide which events you can open in workspaces that require them. Joining a workspace does not automatically grant access to every event in those workspaces.

  • Owner / Admin — automatically see all workspace events and manage the team, event assignments, workspace settings, and billing.
  • Planner — plans events, including Program, Rooms, Places, Contacts, Logistics, and Deadlines, within their event access. A Planner is automatically assigned to an event they create.
  • Production — edits Run of Show cues, works with Staff Schedule, and updates Logistics status and onsite notes within their event access. Program planning and workspace administration remain unavailable.
  • Viewer — reads authorized event content without editing it or managing workspace settings, assignments, Team, or Billing.

An assignment does not change someone's role or give them additional editing permissions. Owners and Admins do not need individual event assignments.

Assigning events from Team

Owners and Admins can open Team, find a member, and select Events: … · Manage. Check the events they should be able to open, or uncheck an event to remove access, then select Save. Use Search events, All, or None to manage the selection. Archived events are labeled in the list.

Owners and Admins show All events (automatic) instead of an assignment selection.

Managing access from an event

Owners and Admins can open an event's Overview and find People with access. Choose a teammate and select Add to give a Planner, Production member, or Viewer access to that event. Select Remove beside an assigned member to remove their access. Owners and Admins keep automatic access.

A teammate must first be an active workspace member before you can assign them to an event. Accepting a workspace invitation does not itself assign events.

When no events are assigned

In workspaces that require event assignments, Planners, Production members, and Viewers with no assigned events see an empty Events view rather than the workspace's other events. Ask an Owner or Admin to assign the events you need. A Planner can still create an event when the workspace plan allows it and is automatically assigned to that new event.

When access is removed

Removing an event assignment prevents new access to that event and its information. Previously loaded pages are checked again when you return to the browser tab, move between event tabs, reconnect, or the page refreshes its information. Once removal is confirmed, the event content is cleared and Event not available appears. A temporary connection failure is not treated as removal.

Other event assignments and workspace membership stay unchanged. Removing an assignment does not delete event information. Files already downloaded cannot be recalled; a file link issued before removal may remain usable until its short expiration.

How events fit in

An event is a single gathering — a conference, a summit, a series of sessions. Every event lives inside one workspace and has its own Program, Run of Shows, speakers, rooms, files, and deadlines. Events start in Planning, move to Active, and can be marked Completed or archived when they're over. Archiving never deletes anything: archived events keep all their data and become read-only until you restore them. Event access still applies to archived events.

Each event also has its own timezone, chosen when you create it and shown on the event's Overview tab. Run of Show cue times always display in the event's timezone, never your device's.

For example, Harbor Leadership Summit might be one event inside your workspace, with its own sessions, speaker list, and room setup — completely separate from next quarter's event.

Speaker portal links are separate from workspace membership: they are private links shared with speakers who never sign in to CueKit. Each grants access only to that speaker's own details and schedule, not the rest of the workspace.

Getting around

The sidebar gives you the workspace-level views available to your role, including Dashboard, Events, Speakers, Deadlines, Files, and Settings. Team and Billing are for Owners and Admins. Other members see read-only workspace Settings.

Once you open an event, its tabs include Overview, Today, Program, Rooms, Run of Show, Staff Schedule, Speakers, Contacts, Places, Logistics, Deadlines, and Files.